Support
We have tried to provide many resources to help you out
while you become accustomed to our services. In order to
keep support requests at a manageable level, we request
that you follow the below steps in order to find a
solution to any difficulties that you are experiencing.
This will ensure that critical support requests can be
handled quickly.
A good starting point in your search would be to take a
quick look through our FAQ
section and see if your question is answered there. We
have quick answers to some of the most frequently asked
questions in this area.
If you are unable to find an answer to your question in
the FAQ, we also provide an extensive operating manual.
This will walk you through the steps to perform all of the
standard tasks such as uploading your website, changing
your name servers, setting up email options, etc. It is a
good idea to read through this manual before you start
working on your site so that you know how to use the basic
features of your account.
If you are unable to find an appropriate answer using
the above methods, feel free to use our contact page to request
additional help. In summary, the steps that should be
followed for support are:
Terms and
Conditions
