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F.A.Q.'s
Domain Names
Where can I purchase a domain from?
What settings should I use for my name
servers?
How long does it take for the domain name to
work?
FTP
What information do I use to connect by ftp?
What if I can't use FTP?
I have created an extra ftp account in the
control panel. How does that person connect?
Pre-Sales Questions
Are your prices in US funds?
Can
I pay you by check?
I have adult material, do you offer adult
hosting?
Do you have a demo of the control panel?
CGI Scripts
What
is the path to sendmail?
What
is the path to perl?
Where is
date?
Where is
time?
Where
is my home directory?
Email
How do I connect to my email
account?
Where can I
purchase a domain from?
We can purchase domains for you, with a
great price of $12.95 a year.
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What
settings should I use for my name servers?
You will need to point the name servers
for your domain to
ns1.firstcoasthosting.com
ns2.firstcoasthosting.com
If you need the corresponding IP
addresses they are
209.197.254.206
209.197.254.248
Older accounts can contact us directly
to find the proper name server information for their domain.
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How
long does it take for the domain name to work?
It usually takes 1-2 days for the domain
to transfer once you update the name servers. If it takes
longer than 3 days, please contact us and we will try to
find the problem.
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What
information do I use to connect by ftp?
Connect to host ftp.yourdomainname with
your username and password. Any files that you want
viewable on the web should be uploaded to the /public_html
directory. You might want to set this as the default
directory in your ftp client.
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What
if I can't use FTP?
We also offer a web based file manager
that will allow you to upload the files to your account.
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I
have created an extra ftp account in the control panel. How
does that person connect?
They would use the same procedure as
above, but they need to enter their username as user@yourdomain.com.
For instance, if you create a user called bob, he would
log in with the username bob@yourdomain.com. Please change
yourdomain.com to your actual domain name.
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Are your prices
in US funds only?
All prices quoted are in US funds.
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Can I
pay you by check?
Yes, any of our plans can be purchased
by check, money order, visa, mastercard, american express
or by paypal.com. Please use our contact form to inquire
about this.
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I
have adult material, do you offer adult hosting?
Yes we do. Adult Hosting is the same
price as our regular hosting packages we offer. We do not
charge double, nor we ask for a pre-deposit like other
sites.
Do you
have a demo of the control panel?
Yes we do. Click Here to view our control panel.
Please use username/password = test/test.
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You
mention that you are SSL capable. What does that mean?
We currently do not offer an SSL
certificate for customers use. Therefore you would need to
purchase your own certificate if you were wanting to have
SSL capabilities.
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What
is the path to sendmail?
/usr/sbin/sendmail
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What
is the path to perl?
/usr/bin/perl or /usr/local/bin/perl
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Where is date?
/bin/date
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Where is
time?
/usr/bin/time
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Where
is my home directory?
It is located at /home/username, where
username is the username you use to log in.
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How do I
connect to my email account?
There are a couple of methods for doing
this.
The easiest is to click on the auto-config button in our
control panel. This will automatically set up the email
for outlook and outlook express.
If this doesn't work, you will need to use the following
settings.
POP3 server = mail.yourdomain.com
SMTP server = mail.yourdomain.com
You will need to authenticate in order to send mail
through our SMTP server. There is usually an option for
this in the email client. You will then need to enter your
username and password again.
The username has two possibilities. If you are using the
default account with the username that you signed up with,
you can just enter your username. If you set up an extra
email account, you will need to use user@yourdomain.com as
the username. This prevents confusion if multiple people
try using the same user name.
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